[question A]か、それとも [question B]か [question A]?それとも [question B]?
Between two nouns, "or" is か, and it works in questions and statements alike. それとも only joins questions. In a statement or a request, it is wrong.
In writing and in formal notices, "or" in a statement is または.
When the first option is already on the table, a question can start with それとも and offer just the other one.
In casual speech, それか does the same job and can also introduce a suggestion rather than a question.